Careers

Why join Centrepoint?

We support you in developing your career with on-the-job training, paid sponsorship of relevant training and courses and study leave for tertiary qualifications. And we’ll help expand your skills through secondments, external seminars, conferences, webinars and memberships.

You’ll find we offer highly competitive remuneration, an incentive structure with short term rewards, not years in the future and options for salary sacrificing. In addition our community programs and Employee Assistance Program focus on your wellbeing during and outside your working day.

Career Opportunities

Head of Lending Solutions

Lending Solutions
Brisbane or Bundall, QLD

This is an opportunity to lead the boutique mortgage aggregation business that is part of the Centrepoint Alliance group. In this role you will have full profit and loss accountability for the business. The business currently has 80 brokers. It also provides broking services to financial advisory businesses through a team of salaried brokers. There are substantial opportunities to grow the business leveraging off a network of over 500 financial advice businesses.

Responsibilities & Duties

• Drive growth and profitability of Centrepoint’s lending aggregation and Lending as a Service (‘LaaS’) business
• Leadership of regional managers and salaried brokers
• Achieve national growth targets for brokers
• Achieve growth in LaaS representative firms and leads to salaried brokers
• Broker retention and relationship management
• Leadership and contribution to the cultural fabric of the Group
• Governance and risk management framework for the lending business

Skills & Experience

• Extensive experience in the mortgage broking industry
• Certificate 4 in Finance and Mortgage Broking (Diploma preferred)
• Meet fit and proper person test for responsible manager and director
• Tertiary qualifications in a business or finance related discipline would be viewed favourably
• Technical lending competencies across Residential, Commercial and Equipment Finance
• Detailed knowledge of the compliance and regulatory requirements pertaining to all forms of lending
• Experience in a senior capacity in relationship and account management of mortgage/finance brokers
• Experience in leading high-performance teams
• Ability to network and build relationships with internal stakeholders
• Effective organisation and time management skills
• Excellent working knowledge of the Microsoft Office suite
• Highly effective communication skills

Professional Development & Education Coordinator

Professional Development & Education
Bundall, QLD

This role is responsible for the planning and delivery of the Professional Development & Education framework for staff, authorised representatives and credit representatives associated with Centrepoint Alliance businesses.

This role requires a passion for delivering outstanding customer experiences for Centrepoint Alliance staff and customers and is responsible for delivering continuous improvement of process, people and systems in the delivery of the function.

Responsibilities & Duties

• Oversee and improve the education and training framework to deliver industry leading professional development programs.
• Perform administrative duties, such as maintenance of training material, administration and monitoring of the learning management system (Kaplan Ontrack) and CRM data.
• Develop and maintain documentation of operating procedures and templates.
• Develop and send communications for distribution to staff and advisers as required regarding internal, industry or legislative updates.
• Work collaboratively with vendors and internal departments to initiate and deliver continuous improvement initiatives to enhance the staff, adviser and customer experience.
• Scheduling and hosting of webinars, adviser induction and virtual events.
• Prepare compliance and other reporting, where required.
• Develop and facilitate the delivery of action plans and ensure projects/initiatives are delivered successfully and on time.
• Liaising with internal and external stakeholders for planning and delivery of all relevant training and professional development.
• Liaising with external stakeholders and professional partners to maintain databases and member details.

Skills & Experience

• Proven experience in Financial Services desirable
• FPA/FAAA Accredited Assessors Course desirable, or willingness to learn CPD accreditation upon appointment
• Excellent verbal and written communication skills
• Excellent attention to detail, follow up and self-management skills
• Previous experience working in a team environment
• Working knowledge of MS Office suite
• Working knowledge of Kaplan Ontrack and Salesforce systems – desirable
• Ability to identify problems and provide practical solutions
• Passionate about customer service